IT Help Desk

The Information & Communications established an IT Help Desk as a one-stop consultation window for information services as described below. The IT Help Desk aims to help solve various problems that arise during daily operations and serves as a general consultation office for Nagoya University members concerning the overall information system, including information equipment, network, information security, etc.

For mechanism account, MS365 (mechanism account), and new university mail, we have a mechanism account help center as a dedicated support desk. Please contact this person.

Location:
Information Technology Center 1F (Information & Communications, Information Promotion Department)

Opening hours:
Weekdays from 8:30 a.m. to 5:00 p.m. (excluding holidays)

Consultation method:
By phone: 052-747-6389 (direct)
Via website:https://qa.icts.nagoya-u.ac.jp/
By email: it-helpdesk@icts.nagoya-u.ac.jp
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You are welcome to visit the IT Help Desk in person for a consultation.

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